requirements of stadia and arenas
other business takes over 50% of its income in a 15 minute period? That's
a fairly typical situation for a concessions stand at half time of a
In addition to long queues of people wanting
food and drink immediately, you've also got huge staff turnover, lots of
different people sharing the same till and beer and coke being slopped
left right and centre.
Imagine a single till concessions stand going
down at half time - it's a very specific environment, with very unique
Quest expertise in
stadia and arenas
Quest specialises in stadia and arenas.
Recognising the unique needs of this type of environment, we have
developed POS systems and products to address its specific demands.
We have focused on exceptional reliability,
compatibility, back-up and value for money, qualities which have led to
Quest POS systems being installed in some of the most demanding retail
environments in the world, including The Mile High Stadium in Denver, USA,
which, with 502 Quest terminals, is believed to be the World's largest single Point of
Sale installation. See below for more information on this and other
The right hardware
Quest hardware is designed for the needs of
stadia and arenas. A true standalone capability means that without power,
without network, without server, Quest tills will keep on selling.
Solid state rather than PC based, you will never be running around
frantically trying to
trouble shoot a network problem - you can do it after the game is over in a
relaxed and organized way.
Quest products are also exceptionally easy to
learn to use, enabling you to get the most out of temporary and part-time
Research has shown that, in a stadium
environment, PC based POS solutions have an annual failure rate of between 35% and 50%.
Quest's failure rate is less than 2%, which means Quest technology is 10
times more reliable than PC based solutions.
A stadium installation is unlike most other retail
environments, especially if that stadium is being managed by a
food service company. In general retail it's fine to group
transactions on a trading day, whereas, in a stadium where there may be a dog show
in the morning, a soccer match in the afternoon and a pop concert in the
evening, as is the case with many stadiums using Quest technology, there is a need to group on an event basis. The Quest Task
Venue software application is specifically designed to deal with this and
many other specialist stadium requirements, from cash rooms to corporate
hospitality and in seat service
Field home of the Washington Redskins has installed the Quest Venue
solution to support over 600 EPOS Terminals across all food service
activities and is now possibly the worlds larges single EPOS
central credit card processing and an integrated RF Loyalty Card
program as well as portable wireless vending stations, this stadium
is state of the art.
The Mile High Stadium in Denver, Colorado, USA, is the
home of the NFL team the Denver Broncos and, with 502 Quest POS
Quest system looks after all the Fast Food & Beverage outlets,
Restaurants, Bars and Retail Merchandising and the Quest SQL Back
Office looks after Purchasing, Inventory, Transfers and Cash Room
project was completed for the food service company Centerplate Inc.
(formerly known as Volume Services America Inc.).
Dome Stadium, Melbourne
Formerly known as the Colonial Stadium in Melbourne, Victoria,
the Telstra Dome Stadium in Melbourne's
regenerated docklands was redesigned to offer a capacity of 56,347,
with a state-of-the-art, retractable roof, which can be closed in 20
also features moving tier technology, allowing the lower seating
section to be reconfigured, drawing spectators closer to the action.
The stadium hosts many of the top Australian Football League
and rugby matches, with the crowds served by 219 concessions
terminals and two 500 seat restaurants.
stadium / Spotless
are also working with Spotless on airport retail outlets, Australia-wide, as well as Cashless Corporate dining facilities.
The current total is 14
Airports and about 100 corporate/staff dining facilities.
Center, Los Angeles, California
of the World Champion NBA (National Basket Ball Association) teams
LA Lakers and LA Clippers, as well as the NHL (National Hockey League) team the LA
Kings, the Staples Center has 130 Quest terminals in the Fast Food
and Beverage concessions, linked to full back office functionality,
including purchasing, inventory, transfers, cash-room etc.
Quest works with the
Aramark Corporation, a food service company, at the Staples Center.
Skyreach Center is home to the NHL ice hockey team the Edmonton
Oilers, as well as hosting concerts, rodeo’s etc. and is part of
the Northlands complex.
has over 140 Quest terminals in the Fast Food and Beverage
concessions and the Quest SQL Back Office looks after purchasing,
inventory, transfers, and cash-room etc.
Centre, Denver, Colorado
of the NBA team, the Denver Nuggets and the NHL team the Colorado Avalanche.
the Pepsi Center also hosts all sorts of other high profile events
such as rock concerts, etc.
Pepsi Center, has 150 Quest terminals in the Fast Food and
Beverage concessions with full back office functionality and
also works with the
Aramark Corporation at the Pepsi Center.
an interesting combination, the track uses 40 Quest terminals in the restaurants and bars,
as well as 90 mobile Quest terminals, which are used for the
race days. This project was completed with the food service
company Rowland Sodexho.
is another interesting installation, not only because of the size of
the Convention Center and the fact that it is very high profile venue, but because
Food & Beverage is a cashless area. It works on
stored value cards, where delegates pay for food &
beverages with their card and settle their account at
the end of the convention. Quest was selected to develop this
environment by the food service company Centerplate Inc (formerly
known as Volume Services America) after many successful similar
such as Invesco Field and the New Orleans Arena.
more information on Quest products and services, please call 01270 821
015, or email
email@example.com and we promise an initial response within